Welcome to our
Frequently Asked Questions (FAQ)
General Information about the Platform
Our mission is to make financial education accessible to everyone, no matter where they are. Our platform provides a suite of interactive apps and meticulously designed online courses, powered by the latest technology. Our aim is to empower you with comprehensive financial knowledge and practical tools, helping you make more informed decisions and leading you towards financial prosperity.
Our platform is designed to cater to a diverse array of users. Whether you’re an absolute beginner intrigued by the world of finance, a seasoned investor looking for more advanced analytics, or anywhere in between, our platform will be an invaluable resource. The applications and courses are also beneficial for educators, students, and professionals who require a solid understanding of financial concepts and tools for their work.
With a subscription, you will gain full access to all our applications and online courses. Each app and course is crafted with user-friendly interfaces, easy-to-understand content, interactive features, and practical exercises. Plus, we offer a mix of self-paced learning and guided instruction, catering to various learning styles. Our platform ensures an engaging and effective learning experience.
Yes, absolutely! Our platform is accessible to users all over the world. As long as you have internet access, you can use our platform from your smartphone, tablet, or computer, anytime and anywhere. Financial education knows no boundaries!
No prerequisites or qualifications are required to use our platform. Our resources are designed to take you from the very basics of financial concepts all the way to the most complex topics. All you need is curiosity and a willingness to learn. Our interactive apps and in-depth courses will help you apply your knowledge to real-world data, enhancing your understanding and proficiency in finance.
It’s easy and straightforward. Simply click on the “Sign up” button on our website and follow the instructions to create your free demo account. The demo period gives you an opportunity to explore our platform and see if it’s the right fit for you. Once you’re ready, you can upgrade to a monthly or yearly subscription and gain unlimited access to all our applications and courses. Start your financial learning journey with us today!
Applications & Courses
Absolutely, you can use each application individually based on your interest and learning goals. With your membership, you have complete freedom to navigate through all our applications, experimenting, and honing your financial acumen at your own pace. Feel free to explore and take full advantage of our broad range of tools for a comprehensive learning experience.
Pricing, Billing and Refund
Our pricing is prominently displayed on our homepage. We strive to deliver great value and have structured our offerings into a monthly and a yearly subscription to fit various budgets and learning plans. Check out our pricing page for detailed information!
Absolutely! We understand that everyone loves a good deal. That’s why we offer a discount on our yearly subscription compared to the monthly plan. Plus, don’t miss our free demo period where you can test the waters before diving in!
To provide you a seamless and secure payment experience, we accept payments through Stripe, a globally recognized and trusted payment platform.
Can I change or cancel my plan at any time?
Absolutely. We believe in freedom and flexibility. If your circumstances change, you can cancel your subscription anytime from your account dashboard. Rest assured, you will retain full access to all the benefits until the end of your current billing period.
We want you to be completely satisfied with our platform. If for any reason, you decide to cancel, we offer a full refund within the first 7 days for a monthly subscription and within the first 14 days for a yearly subscription, minus any payment processing fees. After these periods, we won’t be able to issue refunds, but you can still cancel your subscription at any time.
Yes, for your convenience, subscriptions renew automatically at the end of each billing cycle. But don’t worry, you always have full control over this in your account settings and you can cancel the auto-renewal anytime you wish
Technical Support
We’re here to help! If you encounter any technical issues, you can either post your query on our forum, where our friendly support team or fellow members can assist you. Or, for a more direct approach, you can submit a support ticket and we’ll get on it right away.
To ensure everyone can benefit from our platform, we’ve made our applications accessible from any web browser on mobile or desktop. Just ensure you have a stable internet connection and you’re good to go!
No worries if you’ve forgotten your password! We’ve all been there. Simply head to the login page and click on ‘Forget Password/Reset Password.’ Follow the prompts and you’ll be back in your account in no time.
For security reasons, we allow access from one device at a time. But the good news is, you can log in from any device you prefer whenever you need. Whether you’re on a laptop at home, a desktop at the office, or on mobile while commuting, your financial education can continue without a hitch!
Your security is our top priority. We’ve implemented robust security measures to ensure your data is safe and secure. Your financial data, imported via Plaid for the personal finance application, is fully encrypted and securely stored. Furthermore, all payment transactions are handled through Stripe, ensuring a safe and reliable experience. Rest assured, we’re committed to protecting your information.
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